The Business of Being a User: The Role of the Reference Actor in Shaping Packaged Enterprise System Acquisition and Development

Cite this paper

@article{Pollock2014TheBO, title={The Business of Being a User: The Role of the Reference Actor in Shaping Packaged Enterprise System Acquisition and Development}, author={Neil Pollock and Sampsa Hyysalo}, journal={MIS Quarterly}, year={2014}, volume={38}, pages={473-496} }