• Corpus ID: 1666702

The Business Value of Knowledge Management

  title={The Business Value of Knowledge Management},
  author={Sherry D. Ryan and Gina Harden and Bashorat Ibragimova and John C. Windsor},
Knowledge has been recognized as a critical competitive asset and research about knowledge management (KM) has received increasing attention. However, knowledge has also been viewed not only as an asset, but as a process that includes acquiring, organizing, and communicating the knowledge of organizational members. Additionally, organizational culture has been shown to influence the behaviors central to knowledge creation and transfer, and therefore it is proposed that these two contextual… 

Figures and Tables from this paper

Towards a Comprehensive Process Model for Transitioning MIS to KMS
In this study, a comprehensive process model that guides the conversion of an existing information system to a knowledge management system is developed and evaluated and indicates that the model sufficiently represents and organizes the activities to be carried out to meet the desired outcome.
KIISA: Towards a Reference Architecture for Integrated Knowledge Services
This work presents an architecture that integrates knowledge acquired from data and experts into the current information system environment in the social welfare domain and discusses the implications of using this architecture to support the knowledge management capability of the domain.
A comprehensive process model that guides the transitioning of an existing information system to a knowledge management system is developed and evaluated and indicates that the model sufficiently represents and organizes the activities to be carried out to meet the desired outcome.
A Workflow Management System for Knowledge Management Initiatives
This paper presents the design and implementation of a workflow system that is instantiated for a group of knowledge initiative activities in a specific domain and developed the system design which provided the key framework for the successful implementation and use within the domain.
Information system due diligence data as an input for knowledge management
The hypothesis that the ISDDF can be applied as a knowledge collectio n ool in knowledge management life cycle is presented and it is confirmed that the Framework is also suitable for knowledge collection in different organizations.
Migrating MIS to KMS: A Case of Social Welfare Systems
This chapter proposes a process model for evolving an existing information system into a knowledge management system and provides guidance on the phases and supporting activities needed in this evolution.


Knowledge Management: An Organizational Capabilities Perspective
This research suggests that a knowledge infrastructure consisting of technology, structure, and culture along with a knowledge process architecture of acquisition, conversion, application, and protection are essential organizational capabilities or "preconditions" for effective knowledge management.
Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues
The objective of KMS is to support creation, transfer, and application of knowledge in organizations by promoting a class of information systems, referred to as knowledge management systems.
Building Successful Knowledge Management Projects
It is widely acknowledged that developed economies have gradually been transformed over the past fifty years. Scholars and observers from disciplines as disparate as sociology, economics, and
Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp.
The primary contribution of the paper is in exploring the coordination mechanisms through which firms integrate the specialist knowledge of their members, which has implications for the basis of organizational capability, the principles of organization design, and the determinants of the horizontal and vertical boundaries of the firm.
Diagnosing cultural barriers to knowledge management
Executive Overview Organizational culture is increasingly recognized as a major barrier to leveraging intellectual assets. This article identifies four ways in which culture influences the behaviors
A knowledge management reference model
A three‐layer, cognitive domains, functional and resources, reference model for knowledge management systems is developed. This model aims at providing the basis for identifying the processes to be
Knowledge management enablers: a case study
It is found that among the enabler: on the part of strategy and leadership; obtaining top managements' support is most important; among organization culture enablers is the forming of an atmosphere and culture of sharing, which needs to be supplemented by informational technology.
Sharing knowledge through intranets: a study of organizational culture and intranet implementation
Explores factors affecting the implementation of intranets, which are the technology upon which many knowledge management (KM) systems are built. Because intranets facilitate the sharing of employee