The Business Service Representation Language: A Preliminary Report

@inproceedings{Ghose2010TheBS,
  title={The Business Service Representation Language: A Preliminary Report},
  author={A. Ghose and Lam-Son L{\^e} and Konstantin Hoesch-Klohe and Evan D. Morrison},
  booktitle={ServiceWave Workshops},
  year={2010}
}
The recent interest in services science has led to research in business service management, using a multi-disciplinary synthesis of thinking from the disciplines of computing, management, marketing and potentially several others. Business services can be of many different kinds. The notion includes within in its ambit business process outsourcing services, clinical services, customer contact services as well as IT-enabled services, to name a few representative examples. A key component of any… Expand
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