The Business Case for Emotional Intelligence
@inproceedings{Freedman2008TheBC, title={The Business Case for Emotional Intelligence}, author={Josh Freedman and Todd Everett}, year={2008} }
1. The US Air Force used the EQ-I to select recruiters (the Air Force’s front-line HR personnel) and found that the most successful recruiters scored significantly higher in the emotional intelligence competencies of Assertiveness, Empathy, Happiness, and Emotional Self Awareness. The Air Force also found that by using emotional intelligence to select recruiters, they increased their ability to predict successful recruiters by nearly threefold. The immediate gain was a saving of $3 million…
85 Citations
EMOTIONAL INTELLIGENCE IN INDIAN ORGANIZATIONS
- Business
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Emotional intelligence has become an important part of every organization in today’s era. It is of utmost importance in the management domain. Organizations these days are demanding a blend of an…
The effects of emotional intelligence, age, work experience, and academic performance.
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In recent years, emotional intelligence (EI) has been a popular topic of debate in the field of management. It has been praised as a successful predictor of job performance and leadership ability.…
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The present paper aims at determining to what extent the Emotional Intelligence (EI) affects the Social Capital (SC) as well as assessing the influence of employee's citizenship behavior (CB) as a…
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- 2018
The Problem Leadership development is one of the most pressing issues for human resource practitioners within organizations. Recently, coaching to enhance emotional intelligence (EQ) has become a…
Virtue: The Missing Ethics Element in Emotional Intelligence
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- 2014
The Emotional Competency Inventory (ECI) framework of Daniel Goleman and Richard Boyatzis has gained significant impact in business leadership and management development. This paper considers the…
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- EducationInternational Journal of Multidisciplinary Studies and Innovative Research
- 2022
The highlights about the significant contribution of emotional intelligence (EI) and how it has influenced leadership effectiveness in higher education have long been noted. Knowledge of how exactly…
A contingency model of emotional intelligence in professional selling
- BusinessJournal of the Academy of Marketing Science
- 2015
Despite significant attention from practitioners and broad claims of the importance of Emotional Intelligence (EI), empirical support for its incremental direct effects on outcomes relevant to…
Examing the relationship of emotional intelligence and political skill with effective educational leadership styles
- Education
- 2010
Schools, are political arenas where social skills are becoming important. In that way politically and emotionally skilled educational leaders combine social effectiveness skills with the capacity to…
Emotional Intelligence in Marketing Exchanges
- Business
- 2011
This research examines how sales professionals use emotions in marketing exchanges to facilitate positive outcomes for their firms, themselves, and their customers. The authors conduct three field…
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