Corpus ID: 140887470

The Business Case for Emotional Intelligence

@inproceedings{Freedman2008TheBC,
  title={The Business Case for Emotional Intelligence},
  author={Joshua Freedman and T. Everett},
  year={2008}
}

Joshua Freedman, T. Everett

Published 2008

Psychology

1. The US Air Force used the EQ-I to select recruiters (the Air Force’s front-line HR personnel) and found that the most successful recruiters scored significantly higher in the emotional intelligence competencies of Assertiveness, Empathy, Happiness, and Emotional Self Awareness. The Air Force also found that by using emotional intelligence to select recruiters, they increased their ability to predict successful recruiters by nearly threefold. The immediate gain was a saving of $3 million… CONTINUE READING

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