Corpus ID: 11381657

The Bright and Dark Sides of Technostress: An Empirical Study of Healthcare Workers

@inproceedings{Califf2015TheBA,
  title={The Bright and Dark Sides of Technostress: An Empirical Study of Healthcare Workers},
  author={Christopher B. Califf and Saonee Sarker and Suprateek Sarker and Cynthia Fitzgerald},
  booktitle={ICIS},
  year={2015}
}
Healthcare workers are reporting instances of psychological stress induced by healthcare information technology. IS researchers have established a valuable research program on which to study psychological technostress in healthcare workers. This research stream considers technostress a "dark side" of technology associated with negative perceptions and harmful effects. However, extant literature suggests that psychological stress can be perceived positively (as eustress) and negatively (as… Expand

Figures, Tables, and Topics from this paper

The Bright and Dark Sides of Technostress: An Empirical Study of Healthcare Workers Research-in-Progress
TLDR
This paper presents the results of an analysis of a survey distributed to nurses employed in four USA hospitals, which reframes technostress in terms of techno-eustress and techno-distress, and reveals its “bright sides’ and “dark sides”. Expand
Technostress and IT Exploration in Healthcare Research-in-Progress
Healthcare organizations are concerned about the negative effects created by IT related stress, also known under the concept of technostress. However, organizational literature suggests that stressExpand
Technostress Among Health Professionals – A Multilevel Model and Group Comparisons between Settings and Professions
TLDR
The prevalence of technostress among health professionals is described and decision-makers should consider the cognitive and social aspects surrounding digitalization, to reach a beneficial and sustainable level of usage. Expand
Technostress and Digital Competence Among Health Professionals in Swiss Psychiatric Hospitals: Cross-sectional Study.
TLDR
Health professionals with low interaction with digital technologies appear to overestimate their digital competence, and educational organizations and psychiatric hospitals should proactively promote the digital competence of health professionals to manage expected disruptive changes. Expand
Definition, symptoms and risk of techno-stress: a systematic review
TLDR
A systematic review of the literature on techno-stress aimed to clarify the definition, the symptoms, and the risk factors of TS, focusing on the differences between work-related and non-work-related sources of TS. Expand
The relationship between health IT characteristics and organizational variables among German healthcare workers
TLDR
The study’s findings indicate that ensuring high perceived usability when implementing HITs is crucial to avoiding frustration among healthcare workers and keeping them satisfied and healthcare facilities should invest in error management programs since error management culture is linked to other important organizational variables. Expand
Can Leaders Prevent Technology From Backfiring? Empowering Leadership as a Double-Edged Sword for Technostress in Care
TLDR
Results confirm that techno-invasion and techno-overload predict higher emotional exhaustion and lower quality of care delivered among childcare workers and important implications are suggested for leadership geared at stimulating employees' responsibility and accountability for different dimensions of technostress. Expand
Investigating Technostress Among Teachers in Low-Income Indian Schools
TLDR
A mixed methods study analyzing the impact of smartphone use on teachers' work lives in low-income Indian schools suggests that although smartphones aid teaching and administrative functions, smartphone use also significantly predicts burnout among teachers, with technostress providing a major explanation for this relationship. Expand
Technostress Research: A Nurturing Ground for Measurement Pluralism?
TLDR
It is argued that technostress research constitutes a nurturing ground for the application of multi-method approaches and multidisciplinary collaboration and shows that IS technstress studies significantly rely on self-report measures. Expand
Technostress, Career Commitment, Satisfaction with Life, and Work-Family Interaction Among Workers in Information and Communication Technologies
Abstract:  Technostress occurs when individuals experience negative psychosocial effects of technology usage and also demonstrate negative valence associated with ICT use. It is composed of fourExpand
...
1
2
3
...

References

SHOWING 1-10 OF 86 REFERENCES
Professional uncertainty: nurses in the technologically intense arena.
TLDR
It showed that, in the practice setting, it appeared that most of the nurses' time was spent in co-ordinating, assessing and manipulating equipment, and nurses' ambivalence regarding the benefits of technology appeared to be symptomatic of professional uncertainty. Expand
Stress, job satisfaction, coping, and psychological distress among emergency medical technicians.
TLDR
A significant portion of an EMT's job satisfaction and psychological well-being is associated with the degree to which they are experiencing job-related stress, and this distress level appears to be clinically elevated. Expand
Technostress: Technological Antecedents and Implications
TLDR
The research model proposes that certain technology characteristics--like usability, usefulness, complexity, and reliability, intrusiveness, and dynamism--are related to stressors (work overload, role ambiguity, invasion of privacy, work-home conflict, and job insecurity), whereas intrusive technology characteristics are found to be the dominant predictors of stressors. Expand
An investigation of the effect of nurses’ technology readiness on the acceptance of mobile electronic medical record systems
TLDR
Investigating nurses’ personality traits in regard to technology readiness toward MEMR acceptance found that nurses are optimistic, innovative, secure but uncomfortable about technology, indicating that hospitals should recruit more optimistic nurses as champions of MEMR by leveraging the instrument proposed in this study. Expand
Job satisfaction of hospital nurses: an empirical test of a causal model in Taiwan.
TLDR
It is suggested that having information on a nurse's personality will help to predict her/his future job satisfaction and may lead to improved selection of personnel. Expand
Eustress, distress and their interpretation in primary and secondary occupational stress management interventions: which way first?
Purpose – To develop an argument for the retention of secondary approaches to stress management (those that focus on the individual within the organization) as first interventions, prior to theExpand
Hospital nurses' job satisfaction: a literature review.
TLDR
Nurse managers have a strong role in promoting nurses' job satisfaction: attention should be paid especially to strengthening nurses' interpersonal relationships and facilitate nurses' capacity to deliver high-quality patient care. Expand
Stress, appraisal, and coping
Here is a monumental work that continues in the tradition pioneered by co-author Richard Lazarus in his classic book Psychological Stress and the Coping Process. Dr. Lazarus and his collaborator, Dr.Expand
Technological stress: psychophysiological symptoms in modern offices.
TLDR
In a controlled stress management program, lower mental stress levels among participants, as compared with controls, and lower physiological arousal, measured as circulating levels of prolactin are observed. Expand
The incidence of technological stress among baccalaureate nurse educators using technology during course preparation and delivery.
TLDR
It is revealed that Louisiana baccalaureate nurse educators are experiencing technological stress, and the variable, perceived administrative support for use of technology in the classroom, was a significant predictor in a regression model predicting Louisiana b accredited nurse educators' technological stress. Expand
...
1
2
3
4
5
...