• Computer Science
  • Published 1996

The Basics of Process Mapping

@inproceedings{Damelio1996TheBO,
  title={The Basics of Process Mapping},
  author={Robert Damelio},
  year={1996}
}
Overview Why I Wrote the Basics of Process Mapping Key Features of Each Map Three Views of the Same Work Introduction to Phil's Quick Lube Overview of an Oil Change-Work Sequence Thinking about Work What Is Work? Work: A Working Definition Why this Matters Work: Boundaries, Components, Features, and Properties Work Is a System It Consists of Several Components Work: Viewed as a Process Work: Viewed as a Workflow Work: Viewed as a Value Stream (Process) Maps are Models of Work Some Assumptions… CONTINUE READING

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