Corpus ID: 203287359

The 7 Deadly Sins of Performance Measurement and How to Avoid Them

@inproceedings{Hammer2006The7D,
  title={The 7 Deadly Sins of Performance Measurement and How to Avoid Them},
  author={Michael Hammer and Carole J. Haney and Anders Wester and Paul Gaffney and Rick Ciccone},
  year={2006}
}
  • Michael Hammer, Carole J. Haney, +2 authors Rick Ciccone
  • Published 2006
  • Economics
  • In recent years, companies have developed much more sophisticated strategic measurement systems, based on such tools as the balanced scorecard, key performance indicators, computerized dashboards and the like. Nonetheless, there seems to be a widespread consensus that they measure too much, or too little, or the wrong things, and that in any event they don?t use their metrics effectively. Why? 

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