The "cool factor" of public access to ICT: Users' perceptions of trust in libraries, telecentres and cybercafés in developing countries

@article{Gomez2010TheF,
  title={The "cool factor" of public access to ICT: Users' perceptions of trust in libraries, telecentres and cybercaf{\'e}s in developing countries},
  author={Ricardo Gomez and Elizabeth A. Gould},
  journal={IT & People},
  year={2010},
  volume={23},
  pages={247-264}
}
Purpose – This paper aims to determine how trust and perceptions shape uses of information and communication technologies (ICTs) in public access venues (libraries, telecentres, and cybercafés) in 25 developing countries around the world. Design/methodology/approach – As part of a global study conducted by the Technology & Social Change Group at the University of Washington, local research teams conducted surveys, site visits, and interviews of over 25,000 respondents in different types of… CONTINUE READING

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