The "As-a-Service"-Paradigm and Its Implications for the Software Industry - Insights from a Comparative Case Study in CRM Software Ecosystems

@inproceedings{Hilkert2010TheA,
  title={The "As-a-Service"-Paradigm and Its Implications for the Software Industry - Insights from a Comparative Case Study in CRM Software Ecosystems},
  author={Daniel Hilkert and Christian M. Wolf and Alexander Benlian and Thomas Hess},
  booktitle={ICSOB},
  year={2010}
}
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