Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study.


BACKGROUND Failure to attend appointments compromises health service efficiency. Despite considerable interest in using novel technologies to improve attendance, evidence from rigorously conducted controlled studies is lacking. AIM To evaluate the effectiveness of texting appointment reminders to patients who persistently fail to attend appointments… (More)
DOI: 10.1136/qshc.2006.020768