Testing the performance of spoken dialogue systems by means of an artificially simulated user

Abstract

This paper proposes a new technique to test the performance of spoken dialogue systems by artificially simulating the behaviour of three types of user (very cooperative, cooperative and not very cooperative) interacting with a system by means of spoken dialogues. Experiments using the technique were carried out to test the performance of a previously… (More)
DOI: 10.1007/s10462-007-9059-9

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