Testing the accuracy of employee-reported data: An inexpensive alternative approach to traditional methods

Abstract

Although Information Technology (IT) solutions improve the collection and validation of operational data, Operations Managers must often rely on self-reported data from workers to make decisions. The problem with this data is that they are subject to intentional manipulation, thus reducing their suitability for decision-making. A method of identifying… (More)
DOI: 10.1016/j.ejor.2006.09.092

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