Testing a Dual-Process Theory of Supportive Communication Outcomes: How Multiple Factors Influence Outcomes in Support Situations

@article{Holmstrom2015TestingAD,
  title={Testing a Dual-Process Theory of Supportive Communication Outcomes: How Multiple Factors Influence Outcomes in Support Situations},
  author={Amanda J. Holmstrom and G. Bodie and B. R. Burleson and Jennifer D. McCullough and Jessica J. Rack and Lisa K. Hanasono and Jennifer G. Rosier},
  journal={Communication Research},
  year={2015},
  volume={42},
  pages={526 - 546}
}
To test a recently proposed dual-process theory of supportive communication outcomes, participants (N = 328) assumed they had experienced a mildly or moderately problematic situation. They then evaluated supportive messages varying in person centeredness, purportedly provided by either an acquaintance or a friend. Participants’ perceived support availability (PSA) was also assessed. As predicted, the recipient factor (PSA) individually and in conjunction with the contextual factor (problem… Expand
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