• Corpus ID: 59788005

Ten Usability Heuristics

@inproceedings{Nielsen2006TenUH,
  title={Ten Usability Heuristics},
  author={Jakob Nielsen},
  year={2006}
}
10. Help and documentation Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large. I originally developed the heuristics for heuristic evaluation in collaboration with Rolf Molich in 1990 [Molich and Nielsen 1990; Nielsen and Molich 1990]. I since refined the 

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References

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