Technology-mediated social arrangements to resolve breakdowns in infrastructure during ongoing disruption

@article{Semaan2011TechnologymediatedSA,
  title={Technology-mediated social arrangements to resolve breakdowns in infrastructure during ongoing disruption},
  author={Bryan Semaan and Gloria Mark},
  journal={ACM Trans. Comput.-Hum. Interact.},
  year={2011},
  volume={18},
  pages={21:1-21:21}
}
When societies experience disruption as caused by natural disasters, various official government agencies, relief organizations, and emergent citizen groups engage in activities that aid in the recovery effort—the process that leads to the resumption of normal life. In war environments however, societal trust can be affected and people may develop distrust of the institutions and associated individuals that provide and resolve breakdowns in infrastructure. This article reports on an… CONTINUE READING
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