Technological Embeddedness and Organizational Change

@article{Volkoff2007TechnologicalEA,
  title={Technological Embeddedness and Organizational Change},
  author={Olga Volkoff and Diane M. Strong and Michael B. Elmes},
  journal={Organization Science},
  year={2007},
  volume={18},
  pages={832-848}
}
While various theories have been proposed to explain how technology leads to organizational change, in general they have focused either on the technology and ignored the influence of human agency, or on social interaction and ignored the technology. In this paper, we propose a new theory of technology-mediated organizational change that bridges these two extremes. Using grounded theory methodology, we conducted a three-year study of an enterprise system implementation. From the data collected… CONTINUE READING

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