Technical challenges in market-driven automated service provisioning

  title={Technical challenges in market-driven automated service provisioning},
  author={Anna Chmielowiec and Guillaume Pierre and Jaap Gordijn and Maarten van Steen},
In today's practice, we see readily precomposed commercial service bundles, such as a spam-free email box, consisting of more elementary services like mail storage and a spam-filter. However, these bundles may be suboptimal from the customer's perspective in terms of price and/or the elementary services that constitute the bundle. It would be advantageous… CONTINUE READING