Team Play with a Powerful and Independent Agent: Operational Experiences and Automation Surprises on the Airbus A-320

@article{Sarter1997TeamPW,
  title={Team Play with a Powerful and Independent Agent: Operational Experiences and Automation Surprises on the Airbus A-320},
  author={Nadine B. Sarter and David D. Woods},
  journal={Human factors},
  year={1997},
  volume={39 4},
  pages={553-69}
}
Research and operational experience have shown that one of the major problems with pilot-automation interaction is a lack of mode awareness (i.e., the current and future status and behavior of the automation). As a result, pilots sometimes experience so-called automation surprises when the automation takes an unexpected action or fails to behave as anticipated. A lack of mode awareness and automation surprises can he viewed as symptoms of a mismatch between human and machine properties and… CONTINUE READING
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