Task-based K-Support system: disseminating and sharing task-relevant knowledge

@article{Liu2005TaskbasedKS,
  title={Task-based K-Support system: disseminating and sharing task-relevant knowledge},
  author={Duen-Ren Liu and I-Chin Wu and Kuen-Shieh Yang},
  journal={Expert Syst. Appl.},
  year={2005},
  volume={29},
  pages={408-423}
}
In task-based business environments, effective knowledge management relies on providing task-relevant information to fulfill the information needs of knowledge workers. This work proposes an adaptive task-based profiling approach to model workers’ task needs, namely information needs (profiles) on tasks. Meanwhile, a fuzzy analytical method is proposed to identify peer-groups with similar taskneeds based on workers’ profiles. Accordingly, a Knowledge Support (K-Support) system is developed to… CONTINUE READING