Targeted Help for Spoken Dialogue Systems

@inproceedings{Hockey2003TargetedHF,
  title={Targeted Help for Spoken Dialogue Systems},
  author={Beth Ann Hockey and Oliver Lemon and Ellen Campana and Laura M. Hiatt and Gregory Aist and James Hieronymus and John Dowding and Alexander Gruenstein},
  booktitle={EACL},
  year={2003}
}
We present experimental evidence that providing naive users of a spoken dialogue system with immediate help messages related to their out-of-coverage utterances improves their success in using the system. A grammar-based recognizer and a Statistical Language Model (SLM) recognizer are run simultaneously. If the grammar-based recognizer suceeds, the less accurate SLM recognizer hypothesis is not used. When the grammar-based recognizer fails and the SLM recognizer produces a recognition… CONTINUE READING
Highly Cited
This paper has 55 citations. REVIEW CITATIONS

From This Paper

Topics from this paper.

Citations

Publications citing this paper.
Showing 1-10 of 33 extracted citations

55 Citations

051015'02'05'09'13'17
Citations per Year
Semantic Scholar estimates that this publication has 55 citations based on the available data.

See our FAQ for additional information.

References

Publications referenced by this paper.
Showing 1-10 of 10 references

Multilevel architectures for natural-activity-oriented dialogues

  • Oliver Lemon, Lawrence Cavedon.
  • Proceedings of EACL 2003 workshop on Dialogue…
  • 2003
1 Excerpt

Targeted help and dialogue about plans

  • B. A. Hockey, G. Aist, J. Dowding, J. Hieronymus.
  • Proceedings of the 40th Annual Meeting of the…
  • 2002
1 Excerpt

Targeted help: Embedded training and methods for evaluation

  • B. A. Hockey, G. Aist, J. Hieronymus, 0. Lemon, J. Dowding
  • In Intelligent Tutoring Systems (ITS) Workshop on…
  • 2002

Building distributed software systems with the open agent architecture

  • D. Martin, A. Cheyer, D. Moran.
  • Proceedings of the Third International Conference…
  • 1998
1 Excerpt

Gemini

  • J. Dowding, M. Gawron, D. Appelt, L. Cherny, R. Moore, D. Moran.
  • A natural language system for spoken language…
  • 1993
1 Excerpt

Similar Papers

Loading similar papers…