Talking about quality: exploring how ‘quality’ is conceptualized in European hospitals and healthcare systems

Abstract

BACKGROUND Conceptualization of quality of care - in terms of what individuals, groups and organizations include in their meaning of quality, is an unexplored research area. It is important to understand how quality is conceptualised as a means to successfully implement improvement efforts and bridge potential disconnect in language about quality between… (More)
DOI: 10.1186/1472-6963-14-478

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