Talking Work: Language-games, Organisations and Computer Supported Cooperative Work

@article{Crabtree2000TalkingWL,
  title={Talking Work: Language-games, Organisations and Computer Supported Cooperative Work},
  author={Andy Crabtree},
  journal={Computer Supported Cooperative Work (CSCW)},
  year={2000},
  volume={9},
  pages={215-237}
}
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of work-oriented design? The problem is not a new one but foundational within contemporary research and development communities. Building on established, albeit contentious, sociological reasoning within CSCW, this paper proposes that existing approaches may be complemented through a methodological or procedural attention… CONTINUE READING

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