Talk to me: foundations for successful individual-group interactions in online communities

@inproceedings{Arguello2006TalkTM,
  title={Talk to me: foundations for successful individual-group interactions in online communities},
  author={J. Arguello and B. Butler and E. Joyce and R. Kraut and Kimberly S. Ling and C. Ros{\'e} and Xiaoqing Wang},
  booktitle={CHI},
  year={2006}
}
  • J. Arguello, B. Butler, +4 authors Xiaoqing Wang
  • Published in CHI 2006
  • Psychology, Computer Science
  • People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions often fail. In a longitudinal sample of 6,172 messages from 8 Usenet newsgroups, 27% of posts received no response. The information context, posters' prior engagement in the community, and the content of their posts all influenced the likelihood that they received a reply, and, as a result, their willingness to… CONTINUE READING
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