Sustaining improvement? The 20-year Jönköping quality improvement program revisited.

  title={Sustaining improvement? The 20-year J{\"o}nk{\"o}ping quality improvement program revisited.},
  author={Anthony Staines and Johan Thor and Glenn Robert},
  journal={Quality management in health care},
  volume={24 1},
BACKGROUND There is scarce evidence of organization-wide and sustained impact of quality improvement (QI) programs in health care. For 20 years, the Jönköping County Council's (Sweden) ambitious program has attracted attention from practitioners and researchers alike. METHODS This is a follow-up case of a 2006 study of Jönköping's improvement program, triangulating data from 20 semi-structured interviews, observation and secondary analysis of internal performance data. RESULTS In 2010… CONTINUE READING

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