Survey shows that fewer than a third of patient-centered medical home practices engage patients in quality improvement.

Abstract

Directly involving patients and families in care improvement increasingly is viewed as an important component of patient-centered care. To assess the extent to which practices actually involve patients, we surveyed 112 patient-centered medical home practices in twenty-two states. Nearly all of these practices sought patient feedback. However, only 29… (More)
DOI: 10.1377/hlthaff.2012.1183

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