Surprise and its causes in business administration and strategic studies

@article{BarJoseph1998SurpriseAI,
  title={Surprise and its causes in business administration and strategic studies},
  author={Uri Bar-Joseph and Zachary Sheaffer},
  journal={International Journal of Intelligence and Counterintelligence},
  year={1998},
  volume={11},
  pages={331-349}
}
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