Supporting synchronous social q&a throughout the question lifecycle

  title={Supporting synchronous social q&a throughout the question lifecycle},
  author={Matthew Richardson and Ryen W. White},
Synchronous social Q&A systems exist on the Web and in the enterprise to connect people with questions to people with answers in real-time. In such systems, askers' desire for quick answers is in tension with costs associated with interrupting numerous candidate answerers per question. Supporting users of synchronous social Q&A systems at various points in the question lifecycle (from conception to answer) helps askers make informed decisions about the likelihood of question success and helps… CONTINUE READING
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