Supporting on-line resource discovery in the context of ongoing tasks with proactive software assistants

@article{Budzik2002SupportingOR,
  title={Supporting on-line resource discovery in the context of ongoing tasks with proactive software assistants},
  author={Jay Budzik and Shannon Bradshaw and Xiaobin Fu and Kristian J. Hammond},
  journal={Int. J. Hum.-Comput. Stud.},
  year={2002},
  volume={56},
  pages={47-74}
}
We present ongoing work on systems aimed at improving a user’s awareness of resources available to them on the Internet and in intranets. First, we briefly describe Watson, a system that proactively retrieves documents from on-line repositories that are potentially useful in the context of a task, allowing the user to quickly become aware of document resources available in on-line information repositories. Next, we describe I2I, an extension of Watson that builds communities of practice on the… CONTINUE READING
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