Supporting Learners as users

@inproceedings{Guzdial1999SupportingLA,
  title={Supporting Learners as users},
  author={Mark Guzdial},
  booktitle={ASTR},
  year={1999}
}
S oftware designers following a user-centered design philosophy try to provide software that helps users achieve their task goals. Wordprocessing programs help users to create, format, and spellcheck text, if that's the goal of the users. Checkbook programs help users to record transactions and reconcile their account with the bank, if that's their goal. But sometimes, the user's goal is not the same as the explicit task that the software was designed for. That's the state that learners are in… CONTINUE READING
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