Supervisory guidance and behavioral integrity: relationships with employee citizenship and deviant behavior.

Abstract

The authors examined the effects of supervisory guidance (providing instruction to employees) and behavioral integrity (a pattern of word-deed alignment) on employee organizational citizenship behavior (OCB) and deviant behavior. Results revealed a pattern of Supervisory Guidance x Behavioral Integrity interaction effects, such that relationships between guidance and outcome variables were dependent on the level of behavioral integrity exhibited by supervisors. The interactions suggest a positive relationship between supervisory guidance and OCBs when behavioral integrity is high but also a positive relationship between guidance and deviant behavior when behavioral integrity is low. These results were consistent across 2 independent field samples: 1 assessing individual employee perceptions of supervisory behavior and the other assessing aggregate perceptions of supervisory behavior among employees in bank branches.

Cite this paper

@article{Dineen2006SupervisoryGA, title={Supervisory guidance and behavioral integrity: relationships with employee citizenship and deviant behavior.}, author={Brian R. Dineen and Roy J. Lewicki and Edward C. Tomlinson}, journal={The Journal of applied psychology}, year={2006}, volume={91 3}, pages={622-35} }