Summarising customer online reviews using a new text mining approach

@article{AleEbrahim2013SummarisingCO,
  title={Summarising customer online reviews using a new text mining approach},
  author={Neda AleEbrahim and Mohammad Fathian},
  journal={IJBIS},
  year={2013},
  volume={13},
  pages={343-358}
}

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