Successful interviewing and selection strategies for patient-centered care delivery.

@article{Dann1995SuccessfulIA,
  title={Successful interviewing and selection strategies for patient-centered care delivery.},
  author={Doug Dann and Bennett Miller and Mitchell Hobbs and P Gentzsch and C. Pierson},
  journal={Seminars for nurse managers},
  year={1995},
  volume={3 1},
  pages={
          27-35
        }
}
St. Jude Medical Center, a Sisters of St. Joseph Health System Corporation in Fullerton California, in their efforts at work redesign, realized that the success of a patient-centered care delivery system largely depended upon successful selection of the most suitable team members. The interviewing and selection process used at St. Jude Medical Center includes a structured interview process with integration of both situational and behavioral styles in conjunction with objective rating scales and… CONTINUE READING

From This Paper

Topics from this paper.

Citations

Publications citing this paper.

Similar Papers

Loading similar papers…