Study on the Relationship between Customer Satisfaction and 3 PL Costs

@inproceedings{Liu2009StudyOT,
  title={Study on the Relationship between Customer Satisfaction and 3 PL Costs},
  author={Shuguang Liu and Zhongmin Fang},
  year={2009}
}
The relationship between customer satisfaction and logistic costs was mainly analyzed in the article, and the grey correlation analysis method was used to study the relationship between customer satisfaction and various activity centers, and the research result could offer decision-making references to save costs and enhance customer satisfaction for 3PL (Third Party Logistic) enterprises. 

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SHOWING 1-2 OF 2 REFERENCES

Study on the Cost Management Control in 3PL Enterprises. Thesis for Master’s Degree. P.67

Deng, Julong
  • Basic Method of Grey System. Wuhan: Huazhong University of Science
  • 1987

Study on the Cost Management Control in 3PL Enterprises. Thesis for Master’s Degree. P.67

Deng, Julong
  • Basic Method of Grey System. Wuhan: Huazhong University of Science
  • 1987

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