Struggling or exploring?: disambiguating long search sessions

@inproceedings{Awadallah2014StrugglingOE,
  title={Struggling or exploring?: disambiguating long search sessions},
  author={Ahmed Hassan Awadallah and Ryen W. White and Susan T. Dumais and Yi-Min Wang},
  booktitle={WSDM},
  year={2014}
}
Web searchers often exhibit directed search behaviors such as navigating to a particular Website. However, in many circumstances they exhibit different behaviors that involve issuing many queries and visiting many results. In such cases, it is not clear whether the user's rationale is to intentionally explore the results or whether they are struggling to find the information they seek. Being able to disambiguate between these types of long search sessions is important for search engines both in… CONTINUE READING
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