Striking a balance between trust and control in a virtual organization: a content analysis of open source software case studies
@article{Gallivan2001StrikingAB, title={Striking a balance between trust and control in a virtual organization: a content analysis of open source software case studies}, author={Michael J. Gallivan}, journal={Information Systems Journal}, year={2001}, volume={11} }
Many organization theorists have predicted the emergence of the net- worked or virtual firm as a model for the design of future organizations. [...] Key Method As support for my argument, I employ content analysis to examine a set of published case studies of OSS projects. My results show that, although that trust is rarely mentioned, ensuring control is an impor- tant criterion for effective performance within OSS projects. The case studies feature few references to other dimensions of McDonaldization…Expand Abstract
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