Strategies for the Successful Implementation of Workflow Systems within Healthcare: A Cross Case Comparison


The implementation of computerized workflow systems to support the collection and dissemination of patient information has been an area of focus in healthcare for many years. This multiple case study is an analysis of the implementation of a commercially available healthcare workflow system in two hospitals settings. The case study protocol uses an… (More)
DOI: 10.1109/HICSS.2003.1174365


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