Strategic help in user interfaces for information retrieval

@article{Brajnik2002StrategicHI,
  title={Strategic help in user interfaces for information retrieval},
  author={Giorgio Brajnik and Stefano Mizzaro and Carlo Tasso and Fabio Venuti},
  journal={JASIST},
  year={2002},
  volume={53},
  pages={343-358}
}
Although no unified definition of the concept of search strategy in Information Retrieval (IR) exists so far, its importance is manifest: nonexpert users, directly interacting with an IR system, apply a limited portfolio of simple actions; they do not know how to react in critical situations; and they often do not even realize that their difficulties are due to strategic problems. A user interface to an IR system should therefore provide some strategic help, focusing user’s attention on… CONTINUE READING