Stochastic analysis of maintenance process costs in the IT industry: a case study

@article{Friebel2012StochasticAO,
  title={Stochastic analysis of maintenance process costs in the IT industry: a case study},
  author={Ludv{\'i}k Friebel and Jana Friebelov{\'a}},
  journal={CEJOR},
  year={2012},
  volume={20},
  pages={393-408}
}