Stochastic Modelling and Simulation of Dynamic Resource Allocation


In contrast to computer systems, human behaviour is only predictable to a certain degree of probability. In semi-automated business processes human actors are guided by predetermined policies and regulations but retain the freedom to react to unforeseen events. For example, if an urgent prescription has to be dispensed by a pharmacist and the current… (More)
DOI: 10.1007/978-3-642-15928-2_28


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