Stakeholder Attributions in Crises: The Effects of Covariation Information and Attributional Inferences on Organizational Reputation

  title={Stakeholder Attributions in Crises: The Effects of Covariation Information and Attributional Inferences on Organizational Reputation},
  author={Andreas Schwarz},
  journal={International Journal of Strategic Communication},
  pages={174 - 195}
  • Andreas Schwarz
  • Published 23 March 2012
  • Sociology
  • International Journal of Strategic Communication
Organizational crises and related communication activities can create severe threat to the reputation of organizations. However, the kinds of information stakeholders rely on to decide about causes and responsibility for crises are still not well researched. Therefore, this study investigates if and how stakeholders covary organizations with crisis causes and how this affects their perceptions of organizational responsibility and reputation. An experimental study that was conducted with… 
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