Spiral of Hatred: Social Effects in Buyer-Seller Cross-Comments Left on Internet Auctions

@inproceedings{Nielek2009SpiralOH,
  title={Spiral of Hatred: Social Effects in Buyer-Seller Cross-Comments Left on Internet Auctions},
  author={Radoslaw Nielek and Aleksander Wawer and Adam Wierzbicki},
  booktitle={IFIPTM},
  year={2009}
}
An auction platform is a dynamic environment where a rich variety of social effects can be observed. Most of those effects remain unnoticed or even hidden to ordinary users. The in-depth studies of such effects should allow us to identify and understand the key factors influencing users’ behaviour. The material collected from the biggest Polish auction house has been analyzed. NLP algorithms were applied to extract sentiment-related content from collected comments. Emotional distance between… 

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