• Corpus ID: 36944767

Spezifizierung des Kano-Modells zur Messung von Kundenzufriedenheit

@inproceedings{Buhl2007SpezifizierungDK,
  title={Spezifizierung des Kano-Modells zur Messung von Kundenzufriedenheit},
  author={Hans Ulrich Buhl and Dennis Kundisch and Annette Renz and Nicola Schackmann},
  booktitle={Wirtschaftsinformatik},
  year={2007}
}
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11 Citations
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16 References

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