Specifying and Realising Interactive Voice Services

  title={Specifying and Realising Interactive Voice Services},
  author={Kenneth J. Turner},
VoiceXML (Voice Extended Markup Language) has become a majo r force in interactive voice services. However current appro aches to creating VoiceXML services are rather low-level. Graphical representati ons of VoiceXML are close to the textual form of the language, and do not give a hig h-level description of a service. CRESS(Chisel Representation Employing… CONTINUE READING