Special tips for working with new patients.

@article{Hills2006SpecialTF,
  title={Special tips for working with new patients.},
  author={L. S. Hills},
  journal={The Journal of medical practice management : MPM},
  year={2006},
  volume={22 2},
  pages={75-8}
}
  • L. S. Hills
  • Published 2006 in The Journal of medical practice management : MPM
The new patient's experience of your practice from th very first time he or she calls your office can influence the kind of relationship you will have as well as the patient's satisfaction and loyalty. This article suggests specific techniques hat turn new patients into loyal, established ones. It provides how-to-guidance about scheduling appointments for new patients, pronouncing and spelling new patients' names properly, screening new patients' phone calls for vital information, establishing… CONTINUE READING