Sounding Board: A User-Centric and Content-Driven Social Chatbot

  title={Sounding Board: A User-Centric and Content-Driven Social Chatbot},
  author={Hao Fang and Hao Cheng and Maarten Sap and Elizabeth Clark and Ari Holtzman and Yejin Choi and Noah A. Smith and Mari Ostendorf},
  • Hao Fang, Hao Cheng, +5 authors Mari Ostendorf
  • Published in NAACL-HLT 2018
  • Computer Science
  • We present Sounding Board, a social chatbot that won the 2017 Amazon Alexa Prize. The system architecture consists of several components including spoken language processing, dialogue management, language generation, and content management, with emphasis on user-centric and content-driven design. We also share insights gained from large-scale online logs based on 160,000 conversations with real-world users. 
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