Software Maintenance Based on Business Service Management (BSM)

  • Gang Chen
  • Published 2009 in
    2009 Second International Conference on Future…


BSM Business Service Management analysis requirement from business to IT system specially to software .And help CIO make the strategy of software maintenance. Framework of software maintenance based on BSM has six steps. Maintenance software according to BSM can help CIO to balance IT cost and profit and make software available. 


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Cite this paper

@article{Chen2009SoftwareMB, title={Software Maintenance Based on Business Service Management (BSM)}, author={Gang Chen}, journal={2009 Second International Conference on Future Information Technology and Management Engineering}, year={2009}, pages={246-249} }