Software Costs of Quality

@article{Mandeville1990SoftwareCO,
  title={Software Costs of Quality},
  author={William A. Mandeville},
  journal={IEEE Journal on Selected Areas in Communications},
  year={1990},
  volume={8},
  pages={315-318}
}
Abstracf-Our hardware manufacturing cousins have taken advantage of the costs of quality for manufacturing by using it as a lever to get needed prevention resources such as new tools, capital, and training to improve their productivity, quality, and to strategically reduce costs. It is time for the software development community to recognize this powerful quality improvement tool and to take full advantage of it. 
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