Social innovation in services: technologically assisted new care models for people with dementia and their usability

@article{Kinder2010SocialII,
  title={Social innovation in services: technologically assisted new care models for people with dementia and their usability},
  author={Tony Kinder},
  journal={IJTM},
  year={2010},
  volume={51},
  pages={106-120}
}
The holy grail of service innovation is improved quality at a lower cost. West Lothian in Scotland has developed a new care model for people with dementia and the elderly based upon technologically supported independent living. Referencing ten years of participant-observation in the integrated care processes creating this model, the author presents a case… CONTINUE READING