Social Media in DMSS System Development and Management

@article{OLeary2011SocialMI,
  title={Social Media in DMSS System Development and Management},
  author={Daniel E. O’Leary},
  journal={Int. J. Decis. Support Syst. Technol.},
  year={2011},
  volume={3},
  pages={1-13}
}
  • D. O’Leary
  • Published 1 October 2011
  • Business
  • Int. J. Decis. Support Syst. Technol.
This paper surveys and extends the use of social media technologies as part of decision making support system DMSS development and management. In particular, this paper investigates how social media technologies, such as wikis, blogs, micro-blogs and tagging, have been and can be used to facilitate development and management of DMSS, through communication and collaboration. However, the author suggests going beyond simply communication and collaboration. The particular focus is on using an… 

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