Social Media Technology and Government Transparency

@article{Bertot2010SocialMT,
  title={Social Media Technology and Government Transparency},
  author={John Carlo Bertot and Paul T. Jaeger and Sean A. Munson and T. Glaisyer},
  journal={Computer},
  year={2010},
  volume={43},
  pages={53-59}
}
Researching and evaluating social media initiatives is essential to encourage usage, continually improve the tools and policies governing their use, and develop governance processes that incorporate social media participation in its many forms. 
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Obama’s Online Opportunities II: If You Build It, Will They Log On

J. B. Horrigan
Pew Internet and American Life Project, • 2009

Home Broadband Adoption 2008: Adoption Stalls for Low-Income Americans Even as Many Broadband Users Opt for Premium Services That Give Them More Speed, Pew Internet and American Life

J. B. Horrigan
2008

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